Privacy & Cookie Policy

When you select Send Enquiry, your details are submitted directly to our website enquiry service. Cloudflare stores a receipt and the form details for up to 90 days. Make and Microsoft 365 process the notification sent to the website owner. Received correspondence may be retained separately as needed to answer your enquiry, manage a booking and meet applicable obligations. Aggregate daily enquiry counts are retained without your name, contact details or message. Processing may take place outside the UK through these providers. Your enquiry does not confirm a booking. Sending an enquiry alone does not subscribe you to marketing.

Please use our enquiry page to ask about your personal information or request access, correction or deletion. We retain correspondence as needed to respond, administer our work and meet applicable obligations. External booking, music, video and social services have their own privacy policies.

Website analytics and cookie choices

Updated 29 October 2026. We use Cloudflare Web Analytics to understand page visits and page performance without analytics cookies or cross-site visitor profiles. Cloudflare receives technical page and performance information.

We use Cloudflare Turnstile to help prevent automated spam. It processes technical browser and connection information for security. See Cloudflare’s privacy policy.

We use Keap to manage enquiry contact records. Your name, email address and any phone number you supply may be added to Keap, or matched to an existing contact. Sending an enquiry does not subscribe you to marketing. If you choose email updates and confirm that the email address is yours or you are authorised to subscribe it, we apply this website’s mailing-list subscription tag and record your consent wording, timestamp and enquiry reference in Keap. SMS choices are recorded separately and are not automatically added to an SMS service. An unticked choice does not change an existing subscription. Keap contact records and consent evidence may be retained separately from the website service’s 90-day enquiry record, as needed to manage enquiries, subscriptions and our obligations. Keap privacy policy.

Google Analytics 4 loads only if you allow analytics cookies. It measures visits, page views and selected interactions, including a received website enquiry, choosing a booking link or playing audio. An enquiry receipt confirms storage by our enquiry service; it does not prove email inbox delivery, a qualified lead, membership or a completed booking. Booking-link clicks are interest only. We do not send form answers, names, email addresses, telephone numbers, enquiry references or message text to Google Analytics. Page addresses and referrers have query strings and fragments removed.

Google Analytics uses first-party _ga cookies, which can remain for up to two years. Your cookie choice is stored on this device for up to six months. Choose Cookie settings in the footer to change or withdraw your choice at any time. Rejecting optional cookies does not prevent you browsing, enquiring or booking. Advertising storage, advertising personalisation and Google Signals are not enabled by this integration.

Google and Cloudflare process analytics information through their services, which may involve processing outside the UK. See Google’s privacy policy and Cloudflare’s privacy policy for their processing information. Analytics reports are used to improve this website and understand interest in our services.